shipping and returns

At The Bare Bar, we want every step of your experience to feel as mindful as our products. Please take a moment to go through our shipping and returns policy to ensure everything flows seamlessly—from our hands to yours.

Shipping Time & Rates:

Order Timeline: From Placement to Shipping

• Once you place your order, you’ll receive a confirmation via email, text, or WhatsApp.
• Orders are processed within 24–48 hours.
• A tracking link will be shared within 1–3 business days (excluding Sundays and public holidays).

Unforeseen Delays:

During peak seasons, holidays, or sales, shipping delays may occur due to external factors. We appreciate your patience during these times.
If your order hasn’t arrived within 10 business days, please reach out to us at
customercare@thebarebar.in or WhatsApp: +91 99007 32512 (Mon–Sat, 10 AM – 6 PM IST). We’ll investigate right away and keep you informed throughout the process.

Important Notes

• We ship across India, with exceptions for select pin codes due to courier restrictions. Please enter your pincode at checkout to confirm delivery availability.
• Orders above ₹999 (after discounts) ship free across India.
• Cash on Delivery is available for orders up to ₹2000 and carries a flat ₹100 fee.
• All orders are shipped from our warehouse in Bangalore.
• Orders placed are shipped within 24–48 hours (Mon–Sat), excluding Sundays and public holidays.
• We partner with reliable logistics services for safe and timely delivery.

International Shipping

From our hands to yours—wherever you are. We’ll be shipping internationally very soon. Stay tuned for updates on our website and social media.

Returns, Replacements & Cancellations

Cancellations

To cancel an order, please contact us within 24 hours of placing it at customercare@thebarebar.in or WhatsApp: +91 99007 32512 (Mon–Sat, 10 AM – 6 PM IST). Cancellations are only possible if the order hasn’t been dispatched.

• Orders marked ‘delivered’ but not received must be reported within 3 days (72 hours) for resolution.
• No cancellations or changes are allowed during sale periods.
• Once dispatched, cancellations cannot be made.
  

Returns & Refunds

At The Bare Bar, each product is handcrafted in small batches with care. That said, if something arrives damaged or isn’t right, we’re here to help—within a few clear guidelines.

We accept returns or exchanges only if:

• The product arrived damaged
• The product has a manufacturing defect
• You received the wrong item
  

How to Request a Return:

• Contact us within 24 hours of receiving your order via:
  Email: customercare@thebarebar.in
  WhatsApp: +91 99007 32512 (Mon–Sat, 10 AM – 6 PM IST)
• Share an unboxing video and clear photos of the product that show the issue.
• Ensure the product is unused, sealed, and returned in its original packaging

Refund Process:

• Refund Method: Refunds will be processed to the original payment method within 7–10 business days once approved.
• If your return is approved, a return shipping charge of ₹100 will apply. This will either be deducted from the refund or must be paid before the replacement is shipped.

Please Note:

• We do not accept returns for products that are used, opened, or tampered with.
• If your return is approved, we’ll issue a replacement/refund accordingly..

Product quality concerns?

For any quality-related issues, please reach out to us within 7 days of delivery at customercare@thebarebar.in or WhatsApp us at +91 99007 32512.